SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Joy Aplenty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://joyaplenty.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
This ring is a conversation starter! I've worn it to several gatherings, and it never fails to receive admiration. What I love most is the unique design that sets it apart from traditional jewelry. It's bold yet sophisticated, making me feel confident whenever I wear it. The detail on this ring is incredible. It catches the light beautifully and has held up well to everyday wear. So pleased with it
Never have I been more pleased with a jewelry purchase! This ring exceeded my expectations in every way. The design is sophisticated, and it fits my finger perfectly. It's also surprisingly lightweight, which I love. It pairs well with both my casual and formal outfits, adding a touch of elegance to everything I wear. Same as the description, I arrived in time of steel s but has. Good finished
This ring exceeded my expectations. It's both delicate and durable, and it fits like it was made just for me. I wear it everywhere. As someone who appreciates unique jewelry, I was thrilled to find this ring. It's not just a piece of metal; it's a work of art that adorns my finger. The design is both modern and timeless, making it versatile for any occasion. It's comfortable to wear, and I've noticed it still looks as good as new even after months of regular use.
Beautiful and good quality. Matches the descriptions and the picture. I recently bought this ring as a gift for my partner, and it's absolutely stunning. The craftsmanship is top-notch, with intricate details that catch the eye. My partner wears it daily and receives countless compliments. It's durable yet elegant, a perfect balance for everyday wear. Truly a piece that stands out in our jewelry collection
The moment I saw this ring, I knew it was special. It has a certain allure that's hard to find in other jewelry. Wearing it makes me feel like I'm carrying a piece of art on my finger. It's comfortable, striking, and gets compliments everywhere I go
Finding a ring that suits my everyday style has always been a challenge until I discovered this beauty. It's the perfect blend of elegance and simplicity, making it suitable for both work and play. I'm impressed with how well it's holding up, considering how often I wear it
I was skeptical about ordering jewelry online, but this ring changed my mind. It arrived beautifully packaged, and the ring itself is even more gorgeous in person. The fit is spot-on, and the design is absolutely breathtaking. It's become my go-to accessory for adding a splash of glamour to my outfits
I'm not usually a ring person, but this one has changed my mind. It's subtle yet eye-catching, and I've grown quite fond of wearing it daily
The design of this ring is both sophisticated and fun. It's become a conversation starter at many events. Absolutely adore it!
I gifted this ring to my mother, and she was thrilled. It's elegant, timeless, and looks beautiful on her hand. A perfect gift
This ring is the perfect balance of simplicity and elegance. Absolutely love it
I appreciate the comfortable fit of this ring. It's perfect for daily wear
I was on the hunt for a special ring to celebrate my anniversary, and this piece caught my eye. From the moment I put it on, I knew it was the one. It has a certain sparkle that's hard to describe but easy to admire. Plus, it's incredibly comfortable to wear all day. An absolute gem
I've always struggled to find jewelry that feels 'me' until I stumbled upon this ring. It's the perfect expression of my personal style—unique, understated, and elegant. It's a joy to wear and has quickly become an essential part of my daily outfit
As someone who values sustainability, I was pleased to learn about the ethical sourcing behind this ring. Not only is it stunning, but it also aligns with my values. The design is timeless, and the quality is exceptional. It's a purchase I feel good about in every way
Bought this ring as a surprise for my partner, and it was a hit! The fit was perfect, and the design is timeless. Very happy with the purchase
I was searching for a special piece to commemorate my anniversary, and this ring was perfect. Elegant, understated, and beautifully made. My new favorite
The detail in this ring's design is amazing. I get compliments all the time
I'm impressed by the weight and feel of this ring. It screams quality
This ring was a gift from my partner, and it's the most precious piece of jewelry I own. Not only does it have a gorgeous design, but it also holds sentimental value. It's beautifully made and feels very special every time I wear it
This ring is a true masterpiece. The attention to detail is remarkable, and it fits like it was made just for me. It's rare to find a piece of jewelry that feels this special and personal. It's my new favorite accessory, and I can't imagine my collection without it.
Received this ring as an anniversary gift, and it's breathtakingly beautiful
This ring has become my go-to accessory. It's versatile and always stylish
This ring is the perfect blend of trendy and timeless. I've been wearing it non-stop since I got it, and it's held up beautifully
I appreciate the fine craftsmanship of this ring. It's a piece that I know I'll treasure and wear for many years to come
This ring is simply beautiful. It has a minimalist design that complements any outfit, whether casual or formal. Very versatile
I was looking for a ring that could keep up with my active lifestyle, and this one has surpassed all expectations. It's durable, doesn't scratch easily, and looks as polished as the day I got it. Plus, the design is absolutely stunning—a perfect match for my style
Surprisingly affordable for its high quality. This ring is an absolute steal
The craftsmanship of this ring is outstanding. It's clearly made with care
I'm amazed by the comfort and fit of this ring. It's so lightweight, I sometimes forget I'm wearing it, yet it's sturdy and durable
Absolutely in love with this ring! It's sleek, stylish, and adds a touch of elegance to any outfit. A definite must-have in my jewelry collection
This ring has been a fantastic addition to my jewelry collection. It's versatile enough to wear with almost anything, and the design is both unique and classic. I appreciate how comfortable it is, even when worn for extended periods. It's a piece that truly stands out
Bought this as a gift, and it was a hit! The recipient adores it
This ring is a standout piece in my collection. It has a unique design that's both elegant and bold. Love it
I bought this ring on a whim, and it's one of the best jewelry purchases I've ever made. It's unique, stylish, and very well made
The quality of this ring is top-notch. It's solid, doesn't tarnish, and the detailing is exquisite. It's definitely a high-quality piece
Love how this ring shines! It fits perfectly and feels very comfortable
This ring has brought so many compliments my way. It's dainty yet noticeable, and the design is just beautiful. So happy with my purchase
This ring is a true beauty. Its unique design stands out and complements any look
I'm thrilled with this ring! It's both elegant and durable, perfect for everyday wear